Tkbaaji Terms & Conditions — Complete Policy for Members

1 General Terms & Conditions

Tkbaaji is an online gaming and betting platform operating under an international gaming licence. The following general terms must be followed in order to use this platform.

To be eligible to use Tkbaaji's services, a person must: (a) be at least 18 years of age, (b) be capable of making decisions independently and with sound judgment, and (c) be located in a jurisdiction where online betting is legal or permitted.

These Terms & Conditions have been written in Bengali for the convenience of our members. In the event of any linguistic discrepancy, the interpretation of Tkbaaji's legal team shall be considered final.

2 Account Registration

Registering with Tkbaaji is completely free and straightforward. However, providing accurate and complete information is mandatory. You will be required to submit the following details during registration:

• Full Name (as per National ID Card)
• Date of birth (for age verification)
• Active email address
• Mobile Number (Bangladesh)
• Preferred Payment Method

Tkbaaji only allows one account per individual. Attempting to create multiple accounts using the same person, the same household address, the same device, or the same payment method is a violation of our policy.

3 Deposits & Payments

Tkbaaji supports the following payment methods for Bangladeshi members: bKash, Nagad, Rocket, Upay, Dutch-Bangla Mobile Banking, and selected bank transfers.

The minimum deposit amount is ৳300. The maximum daily deposit is ৳5,00,000 for standard members, with custom limits applied for VIP members.

• Deposited funds are typically credited to your account within 5–15 minutes.
• Tkbaaji charges no processing fees on deposits.
• Charges from your mobile banking provider may apply.
• Failed deposits are usually reversed within 24 hours. If the funds haven't returned by then, please contact support.
• Only use payment methods registered in your own name.

4 Withdrawal Policy

Tkbaaji is known for fast, hassle-free payouts. The withdrawal process is outlined below:

• Minimum withdrawal amount is ৳500.
• Members who have completed KYC verification typically receive their payout within 30 minutes to 24 hours.
• KYC documents must be submitted before your first withdrawal.
• Withdrawals must be made through the same method used for the deposit — withdrawals via a different method are restricted.
• Wagering requirements must be met before bonus funds can be withdrawn.

Tkbaaji does not delay payouts. However, if fraud is suspected or KYC verification is incomplete, a payout may be temporarily held for review. The member will be notified by email in such cases.

5 Betting Rules

The following rules apply at all times when placing bets on Tkbaaji:

• Once a bet is confirmed, it cannot be cancelled — the cash-out option applies only on eligible events.
• Bets confirmed before an odds change remain valid at the original odds.
• If a bet is confirmed at incorrect odds due to a technical error, Tkbaaji reserves the right to void that bet.
• If an event is cancelled, the stake is refunded.
• In an Accumulator bet, any void selection is counted as 1.00 odds.

6 Bonuses & Promotions

Tkbaaji regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the Promotions page. General bonus policies are outlined below:

• All bonuses are subject to wagering requirements (typically ×10 to ×35).
• Bonus funds are deducted first; your main balance is used after.
• Bonus validity is typically 7 to 30 days — any unused bonus will expire at the end of this period.
• The same bonus cannot be claimed more than once.
• Bonus bets are eligible on specified games or markets only — details will be stated in the terms.
• Wagering requirements must be met before any bonus funds can be cashed out.

Tkbaaji takes bonus abuse seriously. Attempting to claim multiple bonuses from the same household or device may result in account termination.

7 KYC Verification Process

The KYC (Know Your Customer) process is an integral part of Tkbaaji's security framework. It is in place to prevent fraud and to keep your funds protected.

The following documents may be required before your first withdrawal:

• A clear photo of your National ID (NID) or passport (both sides)
• Selfie — holding your NID
• Mobile banking account verification (if required)

KYC verification is typically completed within 24–48 hours. Once verified, you won't need to go through the process again — unless there is a significant change to your information. Tkbaaji stores your documents securely and does not share them with third parties.

8 Prohibited Activities

The following activities are strictly prohibited on Tkbaaji and may result in permanent account closure:

• Creating multiple accounts to abuse bonuses
• Registering using another person's identity
• Exploiting technical glitches or bugs for unfair advantage
• Accessing the platform from restricted regions using a VPN or proxy
• Money laundering or illegal transfer of funds
• Attempting to hack or carry out a cyberattack on the platform
• Fraud or harassment directed at other members

9 Account Closure & Suspension

Tkbaaji may close or suspend an account under two circumstances:

At the member's request: You can close your account at any time. Simply reach out via email or Live Chat support. Any remaining balance will be returned within 7 business days.

At Tkbaaji's discretion: In cases of rule violations, fraud, or KYC failure, Tkbaaji may suspend or close an account. The member will be notified of the reason by email and will have the opportunity to appeal.

As part of responsible gambling, Tkbaaji offers a self-exclusion option — you can temporarily lock your own account. To learn more, On the Responsible Gaming Page Go.

10 Responsible Gaming

Tkbaaji believes betting is a form of entertainment — not a habit. That's why we encourage all members to play responsibly.

• Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Lock your account for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Receive session reminder messages after a set period of time.

If you ever feel like betting is becoming a problem, contact Tkbaaji support right away — we're here to help, without judgment.

11 Technical Issues & Disruptions

Tkbaaji aims for 99.9% uptime. However, service may be temporarily unavailable due to internet outages, scheduled server maintenance, or unexpected technical issues.

• If your connection drops during a game, the outcome will be determined based on the server's recorded result.
• If a technical error results in an incorrect payout or odds being displayed, Tkbaaji reserves the right to make the necessary correction.
• Scheduled maintenance will be communicated in advance via the site or by email.
• If a bet is cancelled due to a technical issue, a full refund will be issued.

12 Privacy & Data Protection

Tkbaaji takes your personal information seriously. The data we collect is used solely for account management, KYC verification, and improving our services.

• Your information is never sold to any third party.
• All data is transmitted using SSL 256-bit encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Your funds are held in a separate account, kept apart from Tkbaaji's operating funds.

For complete information on privacy, please visit our Privacy Policy page here.

13 Dispute Resolution

If you have a dispute or complaint with Tkbaaji, it can be resolved through the following process:

Step 1 — Contact Support: First, raise your complaint in detail via Live Chat or email (support@tkbaaji.world). Most issues are resolved within 24–48 hours.

Step 2 — Formal Complaint: If your issue isn't resolved through support, submit a formal complaint via email. Tkbaaji will respond in writing within 7 business days.

Step 3 — Neutral Arbitration: If both parties cannot reach an agreement, the matter will be resolved through neutral arbitration by the licensing authority.